IT Support for your Business

Bcom provides professional IT Consulting, IT Outsourcing, and IT Support services. For a fixed monthly fee, we provide unlimited support. This gives our customers cost certainty and peace of mind knowing that their IT systems are taken care of.  

IT Support Plans

Remote

  • 4-hour response for critical faults

  • Unlimited business hours remote support 

  • Remote access for assistance

  • Remote software updates for devices

  • Domain DNS Management

  • Cloud Application Management

  • Quarterly IT reviews

Premium

  • 4-hour response for critical faults

  • Unlimited business hours remote & onsite support 

  • Remote access for assistance

  • Preventative device maintenance

  • Remote software updates for devices 

  • Software vendor management

  • Domain DNS Management

  • Cloud Application Management

  • Router and network administrative roles

  • Quarterly IT reviews

  • MS 365 / Google Backup Service

Advanced

  • 4-hour response for critical faults

  • Unlimited business hours remote & onsite support 

  • 24/7 system monitoring

  • Remote access for assistance

  • Remote software updates for devices

  • Patch management

  • First 3 hours labour for new devices

  • Preventative device maintenance 

  • Software vendor management

  • Domain DNS Management

  • Cloud Application Management

  • Router and network administrative roles

  • Quarterly IT reviews

  • Asset management

  • Backup monitoring and maintenance

  • MS 365 / Google Backup Service