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IT Support for your Business
Bcom provides professional IT Consulting, IT Outsourcing, and IT Support services. For a fixed monthly fee, we provide unlimited support. This gives our customers cost certainty and peace of mind knowing that their IT systems are taken care of.
IT Support Plans
Standard
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4-hour response for critical faults
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Unlimited remote & onsite support
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Remote access for assistance
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Preventative device maintenance
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Software vendor management
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Domain DNS Management
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Cloud Application Management
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Router and network administrative roles
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Quarterly IT reviews
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Backup monitoring and maintenance
Unlimited
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4-hour response for critical faults
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Unlimited remote & onsite support
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24/7 system monitoring
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Remote access for assistance
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Patch management
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First 3 hours labour for new devices
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Preventative device maintenance
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Software vendor management
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Domain DNS Management
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Cloud Application Management
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Router and network administrative roles
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Quarterly IT reviews
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Asset management
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Backup monitoring and maintenance