IT Support for your Business

Bcom provides professional IT Consulting, IT Outsourcing, and IT Support services. For a fixed monthly fee, we provide unlimited support. This gives our customers cost certainty and peace of mind knowing that their IT systems are taken care of.  

IT Support Plans

Basic

  • 4-hour response for critical faults

  • Unlimited remote support 

  • Remote access for assistance

  • Preventative device maintenance 

  • Software vendor management

  • Domain DNS Management

  • Cloud Application Management

  • Quarterly IT reviews

Standard

  • 4-hour response for critical faults

  • Unlimited remote & onsite support 

  • Remote access for assistance

  • Preventative device maintenance 

  • Software vendor management

  • Domain DNS Management

  • Cloud Application Management

  • Router and network administrative roles

  • Quarterly IT reviews

  • Backup monitoring and maintenance

Unlimited

  • 4-hour response for critical faults

  • Unlimited remote & onsite support 

  • 24/7 system monitoring

  • Remote access for assistance

  • Patch management

  • First 3 hours labour for new devices

  • Preventative device maintenance 

  • Software vendor management

  • Domain DNS Management

  • Cloud Application Management

  • Router and network administrative roles

  • Quarterly IT reviews

  • Asset management

  • Backup monitoring and maintenance

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Bcom services limited | 7/216 Manuka Rd, Auckland | office@bcomservices.com